Acceptable Use Policy

1. Application

This policy applies to every customer of Tellwright and every person who uses a Tellwright product. Customers are responsible for their users’ compliance. Capitalized terms have the meanings in Definitions below.

2. Lawful use

Customers must use Tellwright products only in accordance with applicable law, including any requirement for a warrant, court order or other legal process, and only for the purposes stated in their agreement.

3. Prohibited uses

Customers and users may not use Tellwright products:

1. to monitor, track or investigate any person solely because of that person’s exercise of rights protected by the First Amendment to the U.S. Constitution or equivalent rights under other law, including lawful protest, worship, association and journalism;
2. to target any person solely on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, disability or other protected characteristic;
3. for any personal purpose, including to look up a family member, partner, neighbor or acquaintance;
4. to stalk, harass or intimidate any person;
5. to access private communications, accounts or devices except under Lawful Authority and, for remote collection, within the Lawful Access Program;
6. to make a decision about a person’s eligibility for employment, housing, credit or insurance, except through a consumer reporting agency in compliance with the law on consumer reports;
7. to add facial recognition to Kerbside, or to combine Kerbside images with facial recognition from another source.

4. Murmur

Murmur may be used only on Publicly Available Information. Customers may define their own categories and thresholds, and are responsible for ensuring that their categories comply with this policy and with their own policies and law.

5. Enforcement

Tellwright may review any customer’s compliance with this policy on reasonable notice. Where Tellwright receives credible information of a breach, it may suspend the access of the users concerned while it reviews the information, and may suspend or end the customer’s access. Tellwright reports the number of reviews and suspensions each year in aggregate.

6. Definitions

Lawful Authority means a warrant, court order, statutory authorization or other authority recognized by the law that applies to the customer, as recorded by the customer.

Publicly Available Information means information that has been published or broadcast for public consumption, is available on request to the public, is accessible online or otherwise to the public, is available to the public by subscription or purchase, or is lawfully obtained by the customer from a commercial source.

Solely means that the protected activity or characteristic is the only reason for the use. A use that has any other lawful purpose, including the protection of public safety, is not made solely on that basis.